Instacart is a grocery delivery service that prohibits customers from including store receipt with their delivery. Instead, customers should look for a detailed itemized receipt in the Instacart app beneath each order.

Customers who send the store receipt along with their delivery may have their accounts deactivated if they do not receive the order within a certain time frame.

Receipts and charges

Instacart Receipt Policy

Examine the electronic receipt

After your delivery is complete, you’ll receive an email with a copy of your receipt. Check your junk/spam folder if you’re not receiving Instacart emails.

Your delivery receipt is also available in your Instacart account

In your app for mobile devices, tap the Orders sign. Choose the order in which you wish to look into things. Select Receipt.

When you’re using a computer,

In the upper-left corner of your screen, click the three horizontal lines.Select Your orders from the dropdown menu.For the order, you want to review, click View Order Detail.Click View Receipt at the top of the order information page.

The order details page includes a tab for each store where you can see the receipt for the entire order, including all of the stores in your order.

Your digital receipt will show any refunds

Your digital receipt will list any refunds and adjustments made to your account. ..

If you’ve bought an item that’s out of stock, or if something went wrong with your purchase, you can get a refund for it in the Adjustments section.

If you see a refund sum of $0.00 next to an item, it suggests the customer refunded it before leaving the store. You will not see a refund on your bank or credit card statement because you were never charged for these purchases. ..

After your order is completed, the Charges section displays any refunds issued to your original payment method. When your order was completed, Instacart charged you the original amount.

When your order was completed, Instacart charged you the original amount and added a $10 surcharge.

After your purchase was completed, Instacart refunded any money that you were owed. ..

This widget displays the total of your order, including any refunds applied after it has been completed.

Refund for a digital receipt that hasn’t shown up in your bank account

Instacart processes refunds quickly, however, it may take up to 10 days for them to reach your bank or credit card account.

If you are unable to find your refund, it may be possible that you received a same-day refund. On your bank or credit card statement, there is no line item for refunds.

If you receive a refund for the complete order total, your bill will be adjusted to reflect that.

There are numerous charges on my receipt

Instacart is a grocery delivery service that shows you the estimated amount of your order, including taxes and fees. Additional expenses may appear at the bottom of your final receipt, if applicable. ..

Your order was placed with a total of $XX, and after that, any products added to your order that result in a new order totaling more than the original amount are indicated on your delivery receipt as an Additional Charge.

If you place an order and subsequently realize you need a few more goods, you’ll be charged an extra fee equal to the difference between your original charge and the new order total.

After any order adjustments, the final item charge was more than the original pricing.

If an item’s total weight exceeds the final item fee, this charge will appear on your receipt. The difference between your initial charge and the total of your amended order is the adjustment charge. If you want to order an item that weighs more than the allowed weight, you will need to pay an additional fee. This fee is called the adjustment charge and it will be listed on your receipt. ..

Your card statement may show a separate charge for tips added or altered after delivery. If you have added or altered tips after delivery, the charge will appear on your statement as a separate line item.

A temporary permission hold may be displayed on your order total when you try to complete a purchase that exceeds your estimated order total. This is because the store is holding back a sum that’s much more than the order total you’ve already paid for.

Use Instacart Express to save money

Instacart does not require a subscription to use. Customers who wish to save money and receive additional benefits can join Instacart Express. This service offers discounted rates, free delivery on orders over $35, and access to exclusive deals. ..

For a flat annual price or a minimal monthly subscription, orders of $35 or more receive free unlimited deliveries.

You may save $7 on average per order when you join Express

  • 100% bonus on your first order
  • 50% bonus on your second order
  • 25% bonus on your third order

If you place an order of $35 or more, your order will have no delivery fees and reduced service fees.

Instacart Express membership 

An Instacart Express membership can be purchased monthly or annually to receive additional discounts on your orders. This membership also includes access to Instacart’s online shopping platform, which offers a variety of discounts and deals on products from top brands.

Instacart Express is a new online grocery delivery service that allows you to order groceries from your favorite stores directly through the app. If you’re new to Instacart, you can start with a free trial.

When you select your plan, pricing information is displayed.

Your annual dues are due on the same day each year. ..

Each month, a monthly membership is charged.

Instacart has a strict policy on receipt: customers are not allowed to bring in-store receipts with deliveries, and if they do, their accounts will be deactivated. ..

The shoppers are told to save the store’s paper receipt, but it is Instacart’s receipt. They could lose their job if they give you that receipt.

Customers should instead rely on Instacart receipts, which can be viewed under Orders in the app, for Instacart orders. Receipts are also sent to customers through email.

There is a distinction between an Instacart receipt and one from a store. Instacart receipts are typically printed on paper, whereas store receipts are typically electronic.

The Instacart receipt differs from the store receipt in that it includes a discount for using Instacart.

Instacart customers do not need to keep their receipts, as the company takes care of the return and refund process. ..

Instacart customers who use the service are not required to keep receipts, but may do so for convenience.

Instacart is known for its unreliable delivery times. ..

If your region is crowded, plan to deliver your orders earlier in the day. More orders have been pushed back the later it gets.