Steam Refund Policy
How to know if I’m eligible for a refund?
To be eligible for a refund, you must apply for it within two weeks of purchase and have less than two hours of gameplay. If purchases are pre-orders, you can refund the game before it is released. After the release, the same two weeks of purchase and two hours of gameplay apply.
If you have gifted a Steam game, you can only refund it if they haven’t redeemed the game. If they have redeemed the game, they need to do it themselves and the funds are refunded to you, the one who has bought the game.
Valve has a 48-hour refund policy for in-game purchases, and Steam will notify the player if they are not able to receive a refund. If an in-game purchase is not received within that time frame, the player can contact Valve for assistance. Third-party games have their own policies and refunds may not be available.
In the case of renewable subscriptions which are monthly or yearly access to games, you need to pay periodically. If the service is not used within 48 hours, you can ask for a refund.
How to refund your game?
Fill out the form on the website.
Wait for your refund to come in the mail.
Take your refund and use it to purchase something else.
Type in “steamcommunity-vault” and press enter.
You will be taken to a page that looks like this:
On the left hand side of the page, you will see a list of games that are currently in your Steam account.
To the right of this list, you will see a list of games that have been added to your Steam account recently.
If you click on one of these games, you will be taken to its detailed description page:
On the left hand side of this description page, you will see a list of game features that are available for that game.
To the right of this list, you will see a list of game ratings that are available for that game.
If you click on one of these ratings, you will be taken to its rating guide:
Finally, on the right hand side of this description page, you can find information about how long it has been since your last login or update to your Steam account:
On the left-hand side of the screen, click on the “Purchases” tab.
On the left-hand side of the screen, click on the “Add to Cart” button.
In the shopping cart, enter your desired purchase amount and click on the “Add to Cart” button.
On the next page, you’ll see all of the games that you have bought. Click on the game that you would like a refund on and it’ll take you to the next page.
Gamers who pre-order “Call of Duty: Modern Warfare 3” will be able to choose between a bonus in-game weapon or a refund. ..
After that, more details about the game will be shown and you’ll be able to request a refund again. ..
Next, you’ll need to decide where you want your money to go. You can either put it into your Steam Wallet or use a card to buy the game.
If you’re unhappy with a purchase on Steam, you can request a refund. You’ll need to find the reason for your refund in the drop-down menu and click “Submit Request.” Valve’s support team will review your request and, if it’s approved, you’ll get your money back. ..
Issues with the Steam Refund Policy
Many consumers have complained about digital stores that do not offer a refund policy, such as the PlayStation Store and Xbox Marketplace. Steam, in contrast, offers a generous amount of game time and allows for refunds. ..
Steam’s refund policy can be exploited by certain players, which has made indie developers complain against it to Steam along with discouraging them.
For the last two weeks, Emika Games has been unable to complete their game Summer of ‘58. They say it’s because they’re within the two-week rule for refunds, but many people have already refunded the game after playing it.
Valve is known for being very consumer-friendly, but this isn’t always the case for developers. There is no official statement from Valve about whether or not they will in the future prevent the exploitation of games made by small indie developers. ..
Conclusion
Steam’s refund policy is simple: if you don’t like a game, you can get your money back. But don’t do this just to exploit small indie developers - buy games that you actually want and enjoy, not just because they’re on Steam.
When you purchase a game, the manufacturer may offer game refunds. To receive a refund, you must provide proof of purchase and receipt.
If you purchase a game within two weeks of its release and play it for less than two hours, you can receive a refund. ..
Yes, CD-Keys can be refunded.
This is a common misconception among gamers. CD-Keys can be refunded, provided that the game has been played within the last 30 days and the CD-Key has not been used on any other games. ..
